Processing & Shipping
PROCESSING TIMES
Please note that all orders have a 1-3 day processing time (unless specified), that is Monday-Friday from 11:00 am - 4:30 pm.
During sales, and high volume times processing times can be extended without notice. In the case these times are extended, you'll be notified as soon as possible.
LOST OR DELAYED ITEMS
OurKnappyRootz is not responsible for lost or delayed product. We always strive to have your products at your door in the estimated time; however, we have no control over issues associated with shipping, customs, or delivery. Please contact your Natural Postal Service for detailed information.
ESTIMATED DELIVERY TIMES (not for mobile orders)
If shipping to Canada please allow up to a week and a half (after processing) to receive your product.
If shipping to The United States of America, please allow up to 2 and a half weeks (after processing) to receive your product
If shipping to the Rest of the World please allow up to 4 and a half weeks (after processing) to receive your product
The times above are just estimates, products will most likely arrive before the estimated times
Our Projects
-
Introducing Class of OKR: A Celebration of Blac...
We are thrilled to unveil Class of OKR, a photography project that celebrates the beauty, diversity, and individuality of black hair. In this shoot, black models are captured in stunning...
Introducing Class of OKR: A Celebration of Blac...
We are thrilled to unveil Class of OKR, a photography project that celebrates the beauty, diversity, and individuality of black hair. In this shoot, black models are captured in stunning...
-
Introducing OKR Beauty Supply
We are excited to unveil OKR Beauty Supply, a special photography project we undertook to showcase the launch of our FreeBraid line. This project reflects our commitment to celebrating and...
Introducing OKR Beauty Supply
We are excited to unveil OKR Beauty Supply, a special photography project we undertook to showcase the launch of our FreeBraid line. This project reflects our commitment to celebrating and...