Processing & Shipping


Please note that all orders have a 1-3 day processing time (unless specified), that is Monday-Friday from 11:00 am - 4:30 pm. 

During sales, and high volume times processing times can be extended without notice. In the case these times are extended, you'll be notified as soon as possible.


OurKnappyRootz is not responsible for lost or delayed product. We always strive to have your products at your door in the estimated time; however, we have no control over issues associated with shipping, customs, or delivery. Please contact your Natural Postal Service for detailed information.

ESTIMATED DELIVERY TIMES (not for mobile orders)

If shipping to Canada please allow up to a week and a half (after processing) to receive your product.

If shipping to The United States of America, please allow up to 2 and a half weeks (after processing) to receive your product

If shipping to the Rest of the World please allow up to 4 and a half weeks (after processing) to receive your product

The times above are just estimates, products will most likely arrive before the estimated times